New South Wales
Covering the entire Sydney region, Western Sydney, Northern Beaches, Wollongong, Nowra & Blue Mountains. Insight Positive Behaviour Support provides in-home and telehealth services and support you need to meet your needs and achieve your goals. Learn more about our New South Wales team and services provided below.
Monday – Friday: 9am – 5pm
NSW Locations & Wait Times
Sydney:
CBD Inner City (1 – 2 weeks)
Eastern Suburbs (1 -2 weeks)
South Eastern (2 – 4 weeks)
North West (1 – 2 weeks)
South Western (2 – 4 weeks)
Western Suburbs/Nepean District (2 – 3 months)
North Shore (upper and lower) (1 – 2 weeks)
Northern Beaches (1 -2 weeks)
Sutherland Shire (6 months)
Regional NSW:
Blue Mountains (Telehealth only)
McArthur Region (2 – 4 weeks)
Illawarra Region (1 – 2 weeks)
Shoalhaven Region (6 months)
Learn about Insight PBS
NSW Services
Insight PBS does one thing – Behaviour Support!
We deliver the many important facets of Behaviour Support:
Functional Behaviour Assessment
Our practitioners follow the Insight PBS Process to develop a thorough understanding of behaviour and underlying causes.
Development of PBS Strategies
Evidence has shown that positive and proactive strategies do more to promote higher levels of quality of life in all people involved.
Facilitate Care Team Meetings
Insight PBS ensure that our supports are effective and efficient by regularly meeting with all stakeholders.
Restrictive Practice Assessment
Insight PBS can conduct assessment and work with all stakeholders to ultimately reduce and eliminate restrictive practices.
Staff Training and Support
We work with all carers and support workers to address the most important factors. Our goal is to improve Quality of Life for all in care team.
Behaviour Support Plans
Insight PBS develop interim and comprehensive Behaviour Support Plans to support proactive and positive strategies, and meet NDIS Commission requirements.
Meet the NSW Team
Leadership Team
Insight PBS was founded in Melbourne in 2021. Since then, it has grown to over 70 employees across four states, with leadership spread across all states. You can see the biographies of the leadership team via the button below.
Practitioners
Due to privacy concerns, we cannot publically publish the bios of our practitioners on our website. You can request to see the practitioners in your area by emailing us via the button below. Thank you for your understanding.
Why Choose Insight
Evidence based practice
We look to the latest research and best practice standard to develop and implement strategies.
Shorter waiting periods
We are constantly trying to reduce our waiting times. Depending on the area, our wait lists range between 4 and 12 weeks. Please visit here to view our wait times.
Efficient use of funds
All funds will be used efficiently in the delivery of service.
Effective implementation
Our practitioners work with the participant and their carers in order to identify the best suited strategies and the best way to implement them.
Reliable Practitioners
We aim to deliver best practice, prompt engagement and genuine interest in the participants and carers’ wellbeing.
Data informed decision -making
Implementation of strategies are monitored in an effective way in order to track changes and effectiveness.
Other Services
Psychology
Insight PBS also runs a sister organisation, Bridging Psychology. Visit the website below to learn about all our Psychology service offerings.
Online Training
Insight PBS creates and runs PD-certified training for health professionals and carers on many behaviour support topics.
In-Person Training
Insight PBS facilitates in-person behaviour support training at your business location! Click the button below to learn more.
FAQ
What is Positive Behaviour Support (PBS)?
Positive behaviour support is a way of working with people with mental illness and disabilities to improve their life with positive strategies and by addressing challenging behaviours.
Positive Behaviour Support, or Specialist Behaviour Intervention Support, involves intervening to improve a person’s life, particularly where they have been showing challenging behaviours.
How can Positive Behaviour Support help me with the Behaviours of Concern?
Positive behaviour support focuses on understanding why a person is behaving they way they are (Behaviour of Concern) in this way and working out how the person’s needs can be met without using challenging behaviours.
Positive behaviour support might help by:
- Helping the person be understood through learning communication strategies
- Changing aspects of the person’s environment, i.e. in their home to make them feel at ease
- Improving the person’s lifestyle to add community connections, and ensure they have access to activities that they find fun
- Ensuring the person has meaningful and positive relationships with others
- Providing an encouraging, fun and understanding support environment
How often do behaviour support plans need to be reviewed?
At a minimum, any behaviour support plan that contains a regulated restrictive practice needs to be reviewed every 12 months or earlier if the participant’s circumstances change.
Who are NDIS Registered Behaviour Support Practitioners?
NDIS behaviour support practitioners are practitioners the Commissioner of the NDIS Quality and Safeguards Commission considers suitable. Specialist behaviour support providers are required to notify the NDIS Commission about their behaviour support practitioners. Practitioners are considered provisionally suitable pending their assessment against the Positive Behaviour Support Capability Framework.
What are the regulated restrictive practices?
There are five categories of regulated restrictive practices that are monitored by the NDIS Commission. These are the following:
- Seclusion – the sole confinement of a person with disability in a room or a physical space at any hour of the day or night where voluntary exit is prevented, or not facilitated, or it is implied that voluntary exit is not permitted.
- Chemical restraint – the use of medication or chemical substance for the primary purpose of influencing a person’s behaviour. It does not include the use of medication prescribed by a medical practitioner for the treatment of, or to enable treatment of, a diagnosed mental disorder, a physical illness or a physical condition.
- Mechanical restraint – the use of a device to prevent, restrict, or subdue a person’s movement for the primary purpose of influencing a person’s behaviour but does not include the use of devices for therapeutic or non-behavioural purposes.
- Physical restraint – the use or action of physical force to prevent, restrict or subdue movement of a person’s body, or part of their body, for the primary purpose of influencing their behaviour. Physical restraint does not include the use of a hands-on technique in a reflexive way to guide or redirect a person away from potential harm/injury, consistent with what could reasonably be considered the exercise of care towards a person.
- Environmental restraint – which restrict a person’s free access to all parts of their environment, including items or activities.
The Regulated Restrictive Practices Guide outlines NDIS providers’ obligations when implementing regulated restrictive practices.