Insight PBS Current Wait Times (we update these regularly, please subscribe below for updates)
We recognise that waiting for support can be stressful. We are doing everything we can to reduce our wait times.
We value kindness and respect in the way we provide supports, if you require any updates or have any feedback, please call us on 1300 824 930, or the Carer Gateway is available for interim support on 1800 422 737.
Disclaimer: The waitlist times provided on this website are approximations and subject to change. While we aim for accuracy, unforeseen circumstances or shifts in demand may affect actual wait times.
Victoria
Melbourne:
CBD Inner city (5 – 6 months)
South East (1 – 2 weeks)
Eastern Suburbs (1 – 2 weeks)
Outer North (1 – 2 weeks)
Inner West (2 – 4 weeks)
Outer West (Telehealth only)
Frankston and surrounds (2 – 4 weeks)
Regional Victoria:
Shepparton (5 – 6 months)
Echuca (5 – 6 months)
Bendigo (5 – 6 months)
Ballarat (5 – 6 months)
New South Wales
Sydney:
CBD Inner City (1 – 2 weeks)
Eastern Suburbs (1 – 2 weeks)
South Eastern (2 – 4 weeks)
North West (1 – 2 weeks)
South Western (2 – 4 weeks)
Western Suburbs/Nepean District (2 – 3 months)
North Shore (upper and lower) (1 – 2 weeks)
Northern Beaches (1 – 2 weeks)
Sutherland Shire (6 months)
Regional NSW:
Blue Mountains (Telehealth only)
McArthur Region (2 – 4 weeks)
Illawarra Region (1 – 2 weeks)
Shoalhaven Region (6 months)
South Australia
Adelaide:
CBD Inner City (1 – 2 weeks)
North Adelaide (1 – 2 weeks)
South Adelaide (1 – 2 weeks)
Western Australia
Perth:
North of the river as far as Joondalup
(2 – 4 weeks)
South of the river as far as Mandurah including Rockingham
(1 – 2 weeks)