Positive Behaviour Support Gippsland | Insight PBS

Locations · Victoria · Gippsland

Positive Behaviour Support in Gippsland

Insight PBS is a registered NDIS provider of specialist Positive Behaviour Support across Gippsland, from Warragul and Drouin through the Latrobe Valley and Sale to South Gippsland, Wilsons Promontory, Bass Coast and the Lakes. Our NDIS behaviour support practitioners deliver Functional Behaviour Assessments, Behaviour Support Plans and hands-on coaching for families, schools, SIL homes and day programs, in the places where behaviour actually happens.

  • Registered NDIS provider
  • PBS is all we do
  • Wait times published live below
  • Mobile across Gippsland

Why families and coordinators choose us

600+ NDIS participants supported since 2021, a team of 70+ across four states specialising only in PBS, wait times published openly, and an HRD 5-Star Employer of Choice team behind every plan. See exactly how our process works.

Why Insight PBS in Gippsland

Specialist behaviour support, with the evidence to back it

PBS is our entire practice

Our Gippsland practitioners focus and specialise only on Positive Behaviour Support, not a mix of therapies. That depth shows in the quality of Functional Behaviour Assessments, Behaviour Support Plans and restrictive practice reduction work we deliver across Victoria.

ProofA national team of 70+ dedicated to PBS · sector-read publication and PD program

Short, honest wait times

Don’t wait 12+ months for behaviour support to begin. We publish our Gippsland wait times openly on this page, synced with our live wait list, and we only take referrals in regions where we genuinely have capacity.

ProofLive wait times table below · capacity confirmed within 1 business day

Efficient, transparent use of funds

Don’t be left in the dark with no funding left. We work with transparent hours, clear milestones and regular data reviews, and our pricing page explains every NDIS line item, travel charge and invoice line before it’s billed.

ProofEvery line item explained on our pricing page · itemised invoices, always

Evidence-based, neuro-affirming outcomes

We’ve supported more than 600 participants since 2021 to improve quality of life and work toward NDIS goals, using the latest research, trauma-informed practice, and neuro-affirming approaches across a wide range of diagnoses.

Proof600+ participants supported since 2021 · practitioners trained in trauma-informed and neuro-affirming practice

Gippsland & VIC wait times

Current wait times, straight from our live list

This table syncs automatically with the Victoria section of our central wait times page, so what you see here is what our intake team sees. Your time on the waitlist begins once we receive a signed service agreement, not from the date of referral.

4–6 weeks
Current wait · Gippsland

A realistic figure for a region this large, and still a fraction of the 12+ months many Gippsland families are quoted elsewhere. We take referrals only where we genuinely have capacity, so the date we give you is a date we can hold.

Your time on the waitlist begins once we receive a signed service agreement, not from the date of referral. Times are general and can vary weekly.

Request a capacity check for a customised answer for your exact town, or see every region we service.

  • Melbourne regions 1–2 weeks
  • Peninsula 2–4 weeks
  • Bendigo 1–2 weeks

What we deliver in Gippsland

Our specialist PBS services

Every service is delivered by NDIS-registered behaviour support practitioners under the Positive Behaviour Support Capability Framework, in homes, schools, workplaces and community settings across Gippsland.

Functional Behaviour Assessment

Following the Insight PBS process, we build a thorough understanding of behaviours of concern and their underlying causes, in the environments where they occur.

Behaviour Support Plans

Interim and Comprehensive Behaviour Support Plans with proactive, positive strategies, meeting all NDIS Quality and Safeguards Commission requirements.

Restrictive practice reduction

Assessment and collaboration with all stakeholders to reduce and ultimately eliminate regulated restrictive practices, with Commission-compliant reporting.

Staff & carer training

Practical workshops, live webinars and coaching so families, support workers and SIL staff can implement strategies confidently and consistently.

PBS in schools

Classroom-ready positive behaviour supports for mainstream and specialist schools across Gippsland, including teacher coaching, observation and parent training.

Trauma-informed & neuro-affirming practice

Practitioners trained in trauma-informed PBS and neuro-affirming approaches for autistic participants and people with a wide range of diagnoses.

Areas we service

Gippsland suburbs we cover

Our mobile practitioners travel across the region. Find your area below, or if your suburb isn’t listed, request a capacity check and we’ll confirm within one business day. We also service Melbourne and Bendigo.

Baw Baw & West Gippsland 85+ suburbs

Warragul, Warragul South, Warragul West, Drouin, Drouin East, Drouin South, Drouin West, Rokeby, Ferndale, Tonimbuk, Buln Buln, Buln Buln East, Longwarry, Longwarry North, Bunyip, Bunyip North, Garfield, Garfield North, Tynong, Tynong North, Nar Nar Goon, Nar Nar Goon North, Maryknoll, Iona, Vervale, Cora Lynn, Modella, Athlone, Labertouche, Tarago, Jindivick, Neerim, Neerim East, Neerim Junction, Neerim North, Neerim South, Nayook, Noojee, Icy Creek, Loch Valley, Toorongo, Vesper, Piedmont, Hallora, Lardner, Ellinbank, Nilma, Nilma North, Darnum, Yarragon, Yarragon South, Trafalgar, Trafalgar East, Trafalgar South, Thorpdale, Thorpdale South, Narracan, Shady Creek, Crossover, Brandy Creek, Ripplebrook, Tetoora Road, Cloverlea, Bravington, Seaview, Willow Grove, Tanjil South, Tanjil, Tanjil Bren, Baw Baw, Baw Baw Village, Mount Baw Baw, Fumina, Fumina South, Toombon, Aberfeldy, Walhalla, Walhalla East, Rawson, Erica, Coopers Creek, Moondarra, Caringal, Jericho, Thalloo.

Latrobe Valley 50+ suburbs

Traralgon, Traralgon East, Traralgon South, Thomson, Morwell, Moe, Moe South, Newborough, Newborough East, Churchill, Yallourn, Yallourn North, Hernes Oak, Hazelwood, Hazelwood North, Hazelwood South, Driffield, Delburn, Darlimurla, Boolarra, Boolarra South, Yinnar, Yinnar South, Budgeree, Budgeree East, Jumbuk, Jeeralang, Jeeralang Junction, Koornalla, Callignee, Callignee North, Callignee South, Flynn, Flynns Creek, Loy Yang, Maryvale, Tyers, Glengarry, Glengarry North, Glengarry West, Toongabbie, Cowwarr, Coalville, Mount Tassie, Grand Ridge, Christies, Fairbank, Boola, Monomak, Wonga.

Wellington, Sale & the Lakes 62+ suburbs

Sale, East Sale, East Sale Raaf, Sale East Raaf, Wurruk, Longford, Fulham, Myrtlebank, Bushy Park, Gillum, Bundalaguah, Cobains, Clydebank, Kilmany, Rosedale, Willung, Willung South, Nambrok, Denison, Maffra, Maffra West Upper, Tinamba, Tinamba West, Newry, Boisdale, Briagolong, Valencia Creek, Stratford, Fernbank, Glenaladale, Lindenow, Heyfield, Seaton, Glenmaggie, Coongulla, Licola, Licola North, Winnindoo, Dawson, Guthridge, Riverslea, Pearsondale, Mewburn Park, Montgomery, Stradbroke, Airly, Nuntin, Seacombe, Dutson, Dutson Downs, Lake Wellington, The Heart, Loch Sport, Golden Beach, Paradise Beach, Seaspray, The Honeysuckles, Flamingo Beach, Glomar Beach, Hiamdale, Glendonald, Gainsborough.

South Gippsland & the Prom 75+ suburbs

Leongatha, Leongatha North, Leongatha South, Korumburra, Korumburra South, Mirboo, Mirboo North, Mirboo East, Mirboo South, Meeniyan, Dumbalk, Dumbalk North, Stony Creek, Fish Creek, Foster, Foster North, Toora, Toora North, Welshpool, Port Welshpool, Port Franklin, Hedley, Yarram, Alberton, Alberton West, Port Albert, Tarraville, Woodside, Woodside Beach, Woodside North, Gormandale, Devon North, Calrossie, Won Wron, Jack River, Macks Creek, Madalya, Hiawatha, Wonyip, Woorarra, Woorarra East, Woorarra West, Binginwarri, Blackwarry, Carrajung, Carrajung Lower, Carrajung South, Gelliondale, Darriman, Giffard, Giffard West, Langsborough, Manns Beach, McLoughlins Beach, Robertsons Beach, Staceys Bridge, Balook, Bennison, Hazel Park, Mount Best, Rumbug, Turtons Creek, Buffalo, Buffalo Creek, Sandy Point, Waratah Bay, Waratah North, Wilsons Promontory, Tidal River, Shallow Inlet, Yanakie, Walkerville, Walkerville South, Agnes, Bona Vista.

Bass Coast & the Strzeleckis 73+ suburbs

Inverloch, Venus Bay, Tarwin, Tarwin Lower, Middle Tarwin, Pound Creek, Koonwarra, Kardella, Kardella South, Poowong, Poowong East, Poowong North, Loch, Bena, Jeetho, Krowera, Woodleigh, Arawata, Berrys Creek, Boorool, Ranceby, Whitelaw, Mardan, Hallston, Allambee, Allambee Reserve, Allambee South, Baromi, Darlimurla, Dollar, Jumbunna, Kongwak, Outtrim, Moyarra, Ruby, Nerrena, Koorooman, Trida, Strzelecki, Wild Dog Valley, Gunyah, Grassy Spur, Amor, Childers, Lillico, Limonite, Torwood, Cherrilong, Bellview, Boolarong, Gentle Annie, Hoddle, Hill End, Hunterston, Jacob Creek, Johnstones Hill, Koorool, Mountain View, Mount Eccles, Mount Eccles South, Woolenook, Wrixon, Yangoura, Ada, Glen Falloch, Glenfalloch, Tamboritha, Tarra Valley, The Fingerboard, Westbury, Reynard, Somerton Park, St Helier.

How far we travel

Up to 75 minutes from central Gippsland, in every direction

Our practitioners are mobile, and regional distance is never a reason to go without behaviour support. If you’re within about 75 minutes’ drive of central Gippsland, we come to you, at home, at school, or wherever behaviour actually happens.

Within 30 min

Latrobe Valley & West Gippsland

Traralgon, Morwell, Moe, Newborough, Churchill, Yallourn North, Warragul, Drouin, Trafalgar, Yarragon, Thorpdale, Tyers, Glengarry, Toongabbie, Boolarra, Yinnar, Hazelwood North, Callignee.

30–60 min

Sale, Leongatha, Korumburra & the coast

Sale, Maffra, Heyfield, Rosedale, Stratford, Briagolong, Leongatha, Korumburra, Mirboo North, Meeniyan, Foster, Inverloch, Wonthaggi, Bunyip, Garfield, Longwarry, Neerim South, Noojee, Erica, Rawson, Walhalla.

60–75 min

Bairnsdale, Yarram, Phillip Island & the Prom

Bairnsdale, Lindenow, Stratford, Yarram, Port Albert, Woodside, Toora, Fish Creek, Sandy Point, Waratah Bay, Wilsons Promontory, Venus Bay, Tarwin Lower, Cowes, San Remo, Phillip Island, Loch Sport, Seaspray, Golden Beach, Licola.

Travel time is billed at half our hourly rate and is capped by the NDIA, and practitioners group visits into single trips wherever possible so costs stay down. See exactly how travel is charged. Further out than this? Ask us anyway, we may still be able to help or arrange telehealth.

How to get started

From enquiry to support, in five steps

Enquire or refer

Call 1300 824 930 or submit the referral form. Not sure about capacity in your suburb? Request a capacity check first.

Service agreement

Once your referral is accepted, we send a service agreement and forms. Your place on the waitlist begins when the signed agreement is returned, and every line item is agreed before delivery, as set out on our pricing page.

Assessment & planning

Your allocated Gippsland practitioner conducts observations and assessments, then develops your NDIS Behaviour Support Plan grounded in a full understanding of the behaviour.

Implementation coaching

We coach families, schools and SIL staff to deliver the strategies themselves, because our role is intervention coaching, and PBS works when everyone is on the same page.

Review & adjust

Data-driven reviews keep the plan effective, with updates whenever needs change, and at least every 12 months for any plan containing a regulated restrictive practice.

Our Gippsland team

The practitioners behind the plans

Insight PBS was founded in Melbourne in 2021 and has grown to more than 70 employees across four states, with leadership and dedicated practitioner teams in Victoria. All practitioners are full-time employees, never contractors, supervised in-house under the PBS Capability Framework.

Meet our leadership

Leadership is spread across all four states, with clinical governance behind every Gippsland plan. Biographies are published openly.

Meet the leadership team

Request practitioner bios

For privacy reasons we don’t publish practitioner biographies on the website, but you can request the bios of practitioners in your area by email.

Request bios for your area

FAQ

Positive Behaviour Support in Gippsland, answered

What is Positive Behaviour Support (PBS)?

Positive Behaviour Support is a way of working with people with mental illness and disabilities to improve their life with positive strategies and by addressing challenging behaviours. It focuses on understanding why a person behaves the way they do, then meeting those needs through communication strategies, environmental changes, meaningful relationships and better access to activities the person enjoys.

What suburbs do you service in Gippsland?

We cover Gippsland, from Warragul and Drouin through the Latrobe Valley and Sale to South Gippsland, Wilsons Promontory, Bass Coast and the Lakes. The full suburb list is in the areas we service section on this page, and our capacity request form confirms your exact suburb within one business day.

How long is the wait for behaviour support in Gippsland?

Our current Gippsland wait times are published live on this page, synced with our central wait list. Your time on the waitlist begins once we receive a signed service agreement. Times are general and can vary weekly, so we recommend a customised capacity check for your suburb.

Which part of my NDIS plan pays for Positive Behaviour Support?

Funding is usually drawn from Capacity Building - Improved Relationships, which covers specialist behavioural intervention support including assessment hours, report writing and ongoing coaching. In some cases Improved Daily Living or Core funding can be used. Our intake team checks your plan and outlines the most efficient use of funds.

Do you work in Gippsland schools?

Yes. We deliver positive behaviour support for learning in mainstream and specialist schools across Gippsland and Victoria, including teacher coaching, classroom observation and data-led workshops, aligned with each school's wellbeing framework and Victorian Department of Education requirements.

Can you write a Behaviour Support Plan for autism?

Yes. Many of our practitioners have postgraduate study in autism and have developed hundreds of comprehensive Behaviour Support Plans for autistic participants, using neuro-affirming approaches throughout.

Can PBS help with trauma-related behaviours?

Yes. Our approach is trauma-informed, and many practitioners are specifically trained in trauma-informed practice. Practitioners look for environmental triggers, teach regulation skills and collaborate with psychologists so strategies are safe and respectful.

What is the difference between an Interim and a Comprehensive Behaviour Support Plan?

A Comprehensive Behaviour Support Plan is a detailed document meeting all NDIS Quality and Safeguards Commission requirements, including functional assessment findings, proactive strategies and restrictive practice reduction steps. An Interim plan is shorter, used when urgent behaviours of concern need immediate mitigation while the full assessment continues.

How quickly will I see results?

Every participant and family is different, but most families notice early improvements within four to six weeks once strategies are implemented consistently, supported by baseline data, clear indicators and frequent reviews.

How often does a Behaviour Support Plan need to be reviewed?

At a minimum, any plan containing a regulated restrictive practice must be reviewed every 12 months, or earlier if the participant's circumstances change.

Do you provide services outside Gippsland?

Yes. Insight PBS operates across four states. See our Victoria page for every region we cover locally, or explore New South Wales, South Australia and Western Australia. If you move interstate, your practitioner coordinates a smooth handover to the next regional team.

Start behaviour support in Gippsland

Tell us about the person, and we’ll match the closest best-fit practitioner, with your funding, travel and wait time confirmed before anything begins.

Make a referral

The fastest path to support. We confirm capacity, line items and your service agreement up front.

Refer in Gippsland

Check capacity first

Want a customised answer for your exact suburb? We’ll respond within one business day. Or call 1300 824 930.

Request capacity check