Careers · VIC / NSW / SA / WA · Hiring quarterly
Behaviour Support Practitioner (Proficient)
You’ve built the foundations of your practice. Now build a career on them with complex casework, real clinical leadership, and a team that stays together, at the provider the rest of the field learns from.
- Full-time employee, never a contractor
- Remote, wherever you live
- SCHADS award + 12% super + bonus
- 38-hour weeks, no weekends
New Proficient roles are opening soon. Registering takes 60 seconds and you’ll be the first to hear.
HRD 5-Star Employer of Choice, 2025
Awarded on the strength of our own staff’s feedback: supportive culture, genuine development, and fair, transparent pay.
Why here, not somewhere else
Every provider says they’re supportive. Here’s our evidence.
If you’re Proficient, you’ve probably already seen what churn does to a caseload and to a career. We don’t ask you to take culture claims on faith. Each of these comes with proof you can check before you apply.
You’ll stay, and so will the team around you
High turnover doesn’t just hurt participants; it strands practitioners without stable supervision or peers. Our practitioners typically stay two to four years, which means the colleagues you build your practice alongside (and the Core practitioners you guide) will still be here next year.
ProofPractitioner tenure of 2–4 years · HRD 5-Star Employer of Choice 2025, based on staff feedback
Work where the field learns
Practitioners at other providers read our publication and attend our professional development webinars. Here, that machine is your staff benefit, and at Proficient level, a platform: our senior practitioners help shape the clinical writing, PD and events the whole sector follows.
Proof1,000+ practitioner subscribers to our publication · quarterly PD events open to the whole sector
Complex work without an overloaded caseload
Proficient means broader, more complex casework, including participants with restrictive practices in place, not simply more casework. We publish our wait times publicly rather than overloading the practitioners we have. That discipline is what protects your caseload, and your clinical standards.
ProofLive wait times published on this website · regular supervision and peer reflection for every practitioner, at every level
Real employment, not a contractor gamble
Ads promising higher starting rates, no KPIs and “work your own hours” usually mean contracting. No leave, no super guarantee, personal liability, and no team when things get hard. Every Insight PBS practitioner is a full-time employee with the full safety net.
ProofSCHADS award · 12% superannuation · full leave entitlements · professional indemnity cover — compared line-by-line below
The role
What you’ll actually do
You’ll deliver Positive Behaviour Support to NDIS participants from early childhood through to older adults. You'll be improving quality of life, reducing behaviours of concern, and working towards the reduction and elimination of restrictive practices. As a Proficient practitioner, you’ll also carry clinical leadership: chairing care teams, co-authorising plans, and guiding Core practitioners.
Your responsibilities
- Conduct comprehensive assessments — psychological, behavioural, functional and risk to identify the factors behind behaviours of concern
- Develop positive behaviour support plans that address behaviours and enhance quality of life, drawing on stakeholder input and your own assessment findings
- Implement strategies alongside families, carers, support workers and other health professionals, with training, modelling and coaching so they can carry them out effectively
- Collect and analyse data to monitor progress, evaluate interventions, and research alternative strategies when change is needed
- Chair care team meetings, bringing an evidence-based, participant-focused position to the table
- Co-authorise Behaviour Support Plans written by Core practitioners, and provide guidance and peer supervision as they develop
- Build and maintain collaborative relationships with all stakeholders throughout service delivery
What you’ll need
- Assessment as Proficient under the NDIS Commission PBS Capability Framework
- Experience delivering Positive Behaviour Support services
- Tertiary qualifications in a relevant field such as Occupational Therapy, Developmental Education, Physiotherapy, Psychology, Nursing, Health Science, Social Work, Rehabilitation Counselling, or another NDIS-recognised qualification
- The ability to analyse and evaluate behaviour support plans and clinical data
- Skills in providing professional practice peer supervision
- Excellent interpersonal, written and verbal communication skills
- Strong organisational skills, attention to detail, and sound computer literacy
- The capacity to work independently and as part of a team
Where this role leads
Proficient is a milestone, not the summit
The NDIS Commission recognises four practitioner levels. Because of our large, experienced team, you can progress through all four levels here. Supervision and PD included, with your caseload complexity stepping up at each stage.
Core
Less complex participants, close coaching from a team leader, foundations of assessment and planning.
Proficient
Independent practice across a broader caseload, including participants with restrictive practices in place, plus guidance of Core practitioners.
Advanced
Complex presentations, mentoring of Core practitioners, and clinical leadership within your team.
Specialist
The most complex work in the field, shaping practice standards across the organisation and the sector.
Read before you compare job ads
An employee role, next to a typical contractor offer
Many PBS job ads lead with a higher hourly rate. Here’s what that rate usually costs you once you look underneath it.
| Insight PBS employee | Typical contractor offer | |
|---|---|---|
| Pay basis | SCHADS award. Paid what you’re owed, every pay cycle, plus bonus incentives | Headline rate only; you carry the gaps between billable work |
| Superannuation | Full 12%, every paycheck, for as long as you’re here | Often none. You fund your own retirement savings |
| Leave | Annual, sick, personal, mental health, parental, study, community service, grievance and long service leave | No paid leave of any kind |
| Hours | Max 38 hours per week. No expected overtime, no weekends | “Work your own hours” often means unpaid evenings to hit billables |
| Professional indemnity | Covered by Insight PBS for all staff | You are personally liable for claims against you |
| Supervision & support | Regular supervision and peer reflection at every level — and at Proficient, the standing to provide it too | Typically fend for yourself clinically. No supervision included |
| Back office | Admin, finance and marketing teams handle invoicing, payment follow-up, service agreements, plan uploads and referral flow | Your unpaid job after hours, including finding your own referrals |
How to apply
Three steps, and what we’re looking for in each
Read the Position Description
It’s the honest version of the job. Responsibilities, expectations and conditions in full. Download the PD (PDF).
Prepare your application
Your current CV, copies of relevant qualifications and registrations, including your Proficient assessment, and a short cover letter. The cover letter matters to us. It’s how we hear your voice and your reasons before we meet you, and applications without one aren’t progressed.
Register, then apply via Seek
No Proficient roles are open right now. We hire quarterly. Register your interest and you’ll hear first; when roles open, they’ll be live on our company Seek page.
Need adjustments? We proudly support diversity in all its forms, and we know applying can be nerve-wracking. If we can provide additional support, accommodations, or changes to set you up for success, email us directly at people@insightpbs.com.au.
Be first in line for the next intake
We hire Proficient practitioners quarterly across VIC, NSW, SA and WA. Register once and we’ll contact you the moment a role opens in your state.
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