Insight PBS Wait Times

Want to know our detailed wait times in your specific area?

Submit the quick form below via the button and we’ll let you know our capacity within 1 business day.

Request Custom Capacity

These times are general in nature, and can vary on a weekly basis. We highly recommend filling out the above form to receive a customised capacity based on your location.

1–2 weeks 2–7 weeks 1–3 months 4–6 months
Victoria
Melbourne CBD1–2 weeks
Melbourne South1–2 weeks
Melbourne East1–2 weeks
Melbourne West2–4 weeks
Melbourne North1–2 weeks
Peninsula2–4 weeks
Shepparton1–2 months
Echuca1–2 months
Bendigo1–2 weeks
Ballarat2–3 months
Gippsland1–2 months
New South Wales
Sydney CBD4–6 months
Sydney South4–6 months
Sydney East4–6 months
Sydney West4–6 months
Sydney North4–6 months
Sutherland Shire5–7 weeks
Macarthur Region4–6 weeks
Wollongong4–6 months
Newcastle4–6 months
Nowra4–6 months
Western Australia
Perth CBD1–2 weeks
Perth North1–2 weeks
Perth South1–2 weeks
Rockingham2–4 weeks
Mandurah2–4 weeks
Bunbury1–2 weeks
Busselton1–2 weeks
Kalgoorlie1–2 weeks
South Australia
Adelaide CBD4–6 months
North Adelaide4–6 months
South Adelaide4–6 months
Victor Harbour4–6 months
Murray Bridge4–6 months
Barossa Valley4–6 months

Please note that your time on the waitlist begins once we have received a signed service agreement, not from the date of referral.

Disclaimer: The waitlist times provided on this website are approximations and subject to change. While we aim for accuracy, unforeseen circumstances or shifts in demand may affect actual wait times.

We recognise that waiting for support can be stressful. We are doing everything we can to reduce our wait times.

We value kindness and respect in the way we provide supports, if you require any updates or have any feedback, please call us on 1300 824 930, or the Carer Gateway is available for interim support on 1800 422 737.