Insight PBS launches free Behaviour Support Impact Statement to help people get the support they need

A free, person-centred template gives participants, families and Support Coordinators one clear, shared way to show the NDIA what is happening and what support is needed.

Insight PBS, a registered NDIS provider specialising in Positive Behaviour Support (PBS), has launched its new Behaviour Support Impact Statement: a free template that helps participants who experience behaviours of concern put clear, specific evidence in front of the NDIA when they ask for behaviour support funding.

The statement brings the person, their family and their whole support team together in one document, and it is available now to download at no cost from insightpbs.com.au.

Built on the right to the right support

We believe the rights of people with disability should be fully upheld, and that includes the right to the right support. Too often, people who experience behaviours of concern miss out on Positive Behaviour Support funding. Their needs are real, but the NDIS has not been given clear, specific evidence of what is happening in their lives.

The Behaviour Support Impact Statement was created to change that. It helps participants, families and supporters describe the behaviours, the risks, the impact on everyday life and the support needed, and gathers it all in one place. The completed statement is ready to attach to a request to the NDIA for a plan variation or plan reassessment for behaviour support funding.

The statement reflects Insight PBS’s mission to promote individual empowerment and dismantle ableism. It starts from the understanding that behaviour is communication, and that the person at the centre of the request deserves to be heard in their own words.

Who it is for

The Impact Statement is for anyone supporting an NDIS participant who experiences behaviours of concern and does not yet have behaviour support funding in their plan. It is also useful when behaviours have emerged or escalated since the plan was approved.

  • Support Coordinators, who often pull a funding request together and can now do it with one clear structure.
  • Participants, nominees and child representatives, who make the request to the NDIA and whose voice sits at the centre of the statement.
  • Families and carers, who see the day-to-day reality and can describe it in their own supporter statement.
  • Support workers, providers, teachers, day services, clinicians and GPs, who can each add their perspective, so the NDIA hears from every setting in the person’s life.

How to use it, in six steps

The steps are printed on the first page of the template, so everyone involved can follow the same path.

  1. Check the NDIS plan. Confirm the participant does not currently have behaviour support funding.
  2. Gather relevant information. Incident reports, behaviour records, observations from family and support workers, risk assessments, allied health reports, and details of current strategies.
  3. Complete the Impact Statement. About the person is filled in once, each supporter completes their own supporter statement, and the participant completes My voice, with help if they choose.
  4. Attach supporting evidence. Reports, incident records and letters on letterhead from providers, schools or clinicians.
  5. Contact the NDIA. The participant, nominee or child representative advises the NDIA on 1800 800 110 that behaviour support funding is being requested, and provides the statement and evidence. A Support Coordinator can make the request on their behalf with their consent.
  6. Follow the NDIA plan-change process. The NDIA advises whether a plan variation or plan reassessment is needed, and the statement can be attached to any further forms.

Three principles run through every section: be specific about what actually happens, use numbers for how often and how long, and show the link between the behaviours and the person’s disability.

What makes it different

It puts the person first. The My voice section lets the person share what matters to them in their own words, however works best for them: writing, drawing, pictures, or with someone they trust. They are asked what makes a good day, what is hard, what helps them feel calm and safe, and what they want help with.

It is open and honest. The statement asks for real examples and real numbers. It invites people to record the steps taken to keep everyone safe without judgement, so practices that limit a person’s rights can be seen and reduced.

It brings people together. Family, carers, Support Coordinators, support workers, teachers and clinicians can each add a supporter statement. Together they build one shared picture, reflecting Insight PBS’s value of purposeful connection and collaboration.

Free to download, with support on hand

The Behaviour Support Impact Statement is free to download at insightpbs.com.au/behaviour-support-impact-statement. It is a fillable PDF that can be completed on screen or printed, and each supporter can complete their own copy of the supporter statement.

Anyone using the template can also book a free 15-minute consultation with an Insight PBS relationship manager, to talk through which evidence to gather first, how the NDIA request works, and what happens once funding is approved.

Once behaviour support funding is in place, the participant can choose a registered specialist behaviour support provider to complete a Behaviour Support Assessment and develop a behaviour support plan with the person and their supporters. Insight PBS is ready to help, and the completed Impact Statement gives any practitioner a head start.

The Impact Statement is supporting information only. It does not guarantee NDIS funding and does not replace an assessment by an NDIS Behaviour Support Practitioner.

About Insight PBS

Insight PBS is a registered NDIS provider specialising in Positive Behaviour Support, working with participants aged 3 to 65 and over across Victoria, New South Wales, South Australia and Western Australia. Its team of around 60 practitioners, with backgrounds in psychology and mental health, works in homes, schools and communities alongside families and care teams, with a focus on quality of life and the reduction of restrictive practices. Insight PBS’s mission is to promote individual empowerment and dismantle ableism. Learn more at insightpbs.com.au.

General Enquiries

General enquiries: 1300 824 930 | hello@insightpbs.com.au