Careers · Vic / nsw / sa / wa · hiring quarterly
Behaviour Support Practitioner (Core)
PBS is all we do. Our practitioners join for the supervision and the craft and stay for years, not months. Build your practice at the provider the rest of the field learns from.
- Full-time employee, never a contractor
- Remote, wherever you live
- SCHADS award + 12% super + bonus
- 38-hour weeks, no weekends
New roles are opening soon. Registering takes 60 seconds and you’ll be the first to hear.
HRD 5-Star Employer of Choice, 2025
Awarded on the strength of our own staff’s feedback: supportive culture, genuine development, and fair, transparent pay.
Why here, not somewhere else
Every provider says they’re supportive. Here’s our evidence.
We don’t ask you to take culture claims on faith. Each of these comes with proof you can check before you apply.
You’ll stay, and so will the team around you
High turnover doesn’t just hurt participants; it strands practitioners without stable supervision or peers. Our practitioners typically stay two to four years, which means the team leader coaching you this year will still be here next year — and so will your caseload relationships.
ProofPractitioner tenure of 2–4 years · HRD 5-Star Employer of Choice 2025, based on staff feedback
Work where the field learns
Practitioners at other providers read our publication and attend our professional development webinars. Here, that machine is your staff benefit: sector-leading PD, clinical writing, and events are part of the job, not something you chase after hours.
Proof1,000+ practitioner subscribers to our publication · quarterly PD events open to the whole sector
A caseload matched to your level, genuinely
As a Core practitioner you start with less complex participants, a dedicated team leader who coaches you, an allocated mentor, and regular peer reflection. We publish our wait times publicly rather than overloading the practitioners we have — that discipline is what protects your caseload.
ProofLive wait times published on this website · team leader + mentor allocated to every practitioner
Real employment, not a contractor gamble
Ads promising higher starting rates, no KPIs and “work your own hours” usually mean contracting. No leave, no super guarantee, personal liability, and no team when things get hard. Every Insight PBS practitioner is a full-time employee with the full safety net.
ProofSCHADS award · 12% superannuation · full leave entitlements · professional indemnity cover — compared line-by-line below
The role
What you’ll actually do
You’ll deliver Positive Behaviour Support to NDIS participants with a range of disability and mental health support needs. You'll be improving quality of life, reducing behaviours of concern, and upholding participants’ rights.
Your responsibilities
- Complete functional and risk assessments to understand the causes behind behaviours
- Develop and implement evidence-based strategies that improve participants’ quality of life
- Collect and use data to review and refine interventions
- Work alongside families, carers, support workers and other stakeholders to make Behaviour Support Plans effective in practice
- Train and guide key stakeholders in implementing strategies
- Practise ethically and person-centred, meeting all legislative and organisational requirements, including restrictive practice obligations
What you’ll need
- A relevant qualification or experience in Occupational Therapy, Psychology, Nursing, Social Work, or another NDIS-recognised field
- An understanding of key behaviour support approaches, assessment, and data analysis
- The capacity to work independently and in a team, with a genuine openness to supervision
- Strong communication and interpersonal skills, and sound computer literacy
- A genuine interest in making a difference for people with disability
Where this role leads
Core is your starting point for a rewarding career
The NDIS Commission recognises four practitioner levels. Because of our large experienced team, you can progress through all four levels here. Supervision & PD included, and your caseload complexity stepping up at each stage.
Core
Less complex participants, close coaching from your team leader, foundations of assessment and planning.
Proficient
Independent practice across a broader caseload, including participants with restrictive practices in place.
Advanced
Complex presentations, mentoring of Core practitioners, and clinical leadership within your team.
Specialist
The most complex work in the field, shaping practice standards across the organisation and the sector.
Read before you compare job ads
An employee role, next to a typical contractor offer
Many PBS job ads lead with a higher hourly rate. Here’s what that rate usually costs you once you look underneath it.
| Insight PBS employee | Typical contractor offer | |
|---|---|---|
| Pay basis | SCHADS award. Paid what you’re owed, every pay cycle, plus bonus incentives | Headline rate only; you carry the gaps between billable work |
| Superannuation | Full 12%, every paycheck, for as long as you’re here | Often none. You fund your own retirement savings |
| Leave | Annual, sick, personal, mental health, parental, study, community service, grievance and long service leave | No paid leave of any kind |
| Hours | Max 38 hours per week. No expected overtime, no weekends | “Work your own hours” often means unpaid evenings to hit billables |
| Professional indemnity | Covered by Insight PBS for all staff | You are personally liable for claims against you |
| Supervision & support | Allocated team leader and mentor, plus regular peer reflection | Typically fend for yourself clinically. No supervision included. |
| Back office | Admin, finance and marketing teams handle invoicing, payment follow-up, service agreements, plan uploads and referral flow | Your unpaid job after hours, including finding your own referrals. |
How to apply
Three steps, and what we’re looking for in each
Read the Position Description
It’s the honest version of the job. Responsibilities, expectations and conditions in full. Download the PD (PDF).
Prepare your application
Your current CV, copies of relevant qualifications and registrations, and a short cover letter. The cover letter matters to us. It’s how we hear your voice and your reasons before we meet you, and applications without one aren’t progressed.
Apply via Seek
When jobs become available, there'll be live on our Company Seek Page. Go to our Seek listings now.
Need adjustments? We proudly support diversity in all its forms, and we know applying can be nerve-wracking. If we can provide additional support, accommodations, or changes to set you up for success, email us directly at people@insightpbs.com.au.