Positive Behaviour Support – Melbourne

Positive behaviour support focuses on understanding why a person is behaving they way they are (Behaviour of Concern) in this way and working out how the person’s needs can be met without using challenging behaviours.

Positive behaviour support might help by:

• Helping the person be understood through learning communication strategies
• Changing aspects of the person’s environment, i.e. in their home to make them feel at ease
• Improving the person’s lifestyle to add community connections, and ensure they have access to activities that they find fun
• Ensuring the person has meaningful and positive relationships with others
• Providing an encouraging, fun and understanding support environment

At a minimum, any behaviour support plan that contains a regulated restrictive practice needs to be reviewed every 12 months or earlier if the participant’s circumstances change.

NDIS behaviour support practitioners are practitioners the Commissioner of the NDIS Quality and Safeguards Commission considers suitable. Specialist behaviour support providers are required to notify the NDIS Commission about their behaviour support practitioners. Practitioners are considered provisionally suitable pending their assessment against the Positive Behaviour Support Capability Framework.

There are five categories of regulated restrictive practices that are monitored by the NDIS Commission. These are the following:

• Seclusion – the sole confinement of a person with disability in a room or a physical space at any hour of the day or night where voluntary exit is prevented, or not facilitated, or it is implied that voluntary exit is not permitted.
• Chemical restraint – the use of medication or chemical substance for the primary purpose of influencing a person’s behaviour. It does not include the use of medication prescribed by a medical practitioner for the treatment of, or to enable treatment of, a diagnosed mental disorder, a physical illness or a physical condition.
• Mechanical restraint – the use of a device to prevent, restrict, or subdue a person’s movement for the primary purpose of influencing a person’s behaviour but does not include the use of devices for therapeutic or non-behavioural purposes.
• Physical restraint – the use or action of physical force to prevent, restrict or subdue movement of a person’s body, or part of their body, for the primary purpose of influencing their behaviour. Physical restraint does not include the use of a hands-on technique in a reflexive way to guide or redirect a person away from potential harm/injury, consistent with what could reasonably be considered the exercise of care towards a person.
• Environmental restraint – which restrict a person’s free access to all parts of their environment, including items or activities.

The Regulated Restrictive Practices Guide outlines NDIS providers’ obligations when implementing regulated restrictive practices.

Insight PBS provides Positive Behaviour Support Services in the following suburbs in Melbourne: Abbotsford, Aberfeldie, Aintree, Airport West, Albanvale, Albert Park, Albion, Alphington, Altona, Altona Meadows, Altona North, Ardeer, Armadale, Arthurs Creek, Arthurs Seat, Ascot Vale, Ashburton, Ashwood, Aspendale, Aspendale Gardens, Attwood, Avondale Heights, Avonsleigh, Badger Creek, Balaclava, Balnarring, Balnarring Beach, Balwyn, Balwyn North, Bangholme, Baxter, Bayles, Bayswater, Bayswater North, Beaconsfield, Beaconsfield Upper, Beaumaris, Beenak, Belgrave, Belgrave Heights, Belgrave South, Bellfield, Bend Of Islands, Bentleigh, Bentleigh East, Berwick, Beveridge, Big Pats Creek, Bittern, Black Rock, Blackburn, Blackburn North, Blackburn South, Blairgowrie, Blind Bight, Bonbeach, Boneo, Bonnie Brook, Boronia, Botanic Ridge, Box Hill, Box Hill North, Box Hill South, Braeside, Braybrook, Briar Hill, Brighton, Brighton East, Broadmeadows, Brookfield, Brooklyn, Brunswick, Brunswick East, Brunswick West, Bulla, Bulleen, Bundoora, Bunyip, Burnley, Burnside, Burnside Heights, Burwood, Burwood East, Cairnlea, Caldermeade, Camberwell, Campbellfield, Cannons Creek, Canterbury, Cape Schanck, Capel Sound, Cardinia, Carlton, Carlton North, Carnegie, Caroline Springs, Carrum, Carrum Downs, Catani, Caulfield, Caulfield East, Caulfield North, Caulfield South, Chadstone, Chelsea, Chelsea Heights, Cheltenham, Cheltenham East, Cheltenham North, Chirnside Park, Christmas Hills, Chum Creek, Clarinda, Clayton, Clayton South, Clematis, Clifton Hill, Clyde, Clyde North, Cobblebank, Coburg, Coburg North, Cockatoo, Cocoroc, Coldstream, Collingwood, Coolaroo, Cora Lynn, Cottles Bridge, Craigieburn, Cranbourne, Cranbourne East, Cranbourne North, Cranbourne South, Cranbourne West, Cremorne, Crib Point, Croydon, Croydon Hills, Croydon North, Croydon South, Dallas, Dalmore, Dandenong, Dandenong North, Dandenong South, Deepdene, Deer Park, Delahey, Derrimut, Devon Meadows, Dewhurst, Diamond Creek, Diggers Rest, Dingley, Dingley Village, Dixons Creek, Docklands, Don Valley, Doncaster, Doncaster East, Donnybrook, Donvale, Doreen, Doveton, Dromana, Eaglemont, East Melbourne, East Warburton, Eden Park, Edithvale, Elsternwick, Eltham, Eltham North, Elwood, Emerald, Endeavour Hills, Epping, Essendon, Essendon North, Essendon West, Eumemmerring, Exford, Eynesbury, Fairfield, Fawkner, Ferntree Gully, Ferny Creek, Fieldstone, Fingal, Fitzroy, Fitzroy North, Flemington, Flinders, Footscray, Forest Hill, Frankston, Frankston North, Frankston South, Fraser Rise, Gardenvale, Garfield, Garfield North, Gembrook, Gilderoy, Gladstone Park, Gladysdale, Glan Devon, Glen Huntly, Glen Iris, Glen Waverley, Glenroy, Gowanbrae, Grangefields, Greensborough, Greenvale, Gruyere, Guys Hill, Hadfield, Hallam, Hampton, Hampton East, Hampton Park, Harkaway, Harkness, Hastings, Hawksburn, Hawthorn, Hawthorn East, Healesville, Heath Hill, Heatherton, Heathmont, Heidelberg, Heidelberg Heights, Heidelberg West, Highett, Hillside, HMAS Cerberus, Hoddles Creek, Hoppers Crossing, Hughesdale, Humevale, Huntingdale, Hurstbridge, Iona, Ivanhoe, Ivanhoe East, Jacana, Junction Village, Kalkallo, Kallista, Kalorama, Kangaroo Ground, Kealba, Keilor, Keilor Downs, Keilor East, Keilor Lodge, Keilor North, Keilor Park, Kensington, Kew, Kew East, Keysborough, Kilsyth, Kilsyth South, Kings Park, Kingsbury, Kingsville, Knoxfield, Koo Wee Rup, Kooyong, Kurunjang, Lalor, Lang Lang, Langwarrin, Langwarrin South, Launching Place, Laverton, Laverton North, Lilydale, Little River, Lower Plenty, Lynbrook, Lyndhurst, Lysterfield, Lysterfield South, Macclesfield, Macleod, Maidstone, Main Ridge, Malvern, Malvern East, Mambourin, Manor Lakes, Maribyrnong, Maryknoll, McCrae, McKinnon, Meadow Heights, Melbourne, Melbourne Airport, Melton, Melton South, Melton West, Mentone, Menzies Creek, Mernda, Merricks, Merricks Beach, Merricks North, Mickleham, Middle Park, Mill Park, Millgrove, Mitcham, Monbulk, Monomeith, Mont Albert, Mont Albert North, Montmorency, Montrose, Moonee Ponds, Moorabbin, Moorooduc, Mooroolbark, Mordialloc, Mornington, Mount Cottrell, Mount Dandenong, Mount Eliza, Mount Evelyn, Mount Martha, Mount Waverley, Mulgrave, Murrumbeena, Nangana, Nar Nar Goon, Nar Nar Goon North, Narre Warren, Narre Warren East, Narre Warren North, Narre Warren South, Newport, Niddrie, Noble Park, Noble Park North, North Melbourne, North Warrandyte, Northcote, Notting Hill, Nunawading, Nutfield, Oak Park, Oaklands Junction, Oakleigh, Oakleigh East, Oakleigh South, Officer, Officer South, Olinda, Ormond, Pakenham, Pakenham South, Pakenham Upper, Panton Hill, Park Orchards, Parkdale, Parkville, Pascoe Vale, Pascoe Vale South, Patterson Lakes, Pearcedale, Plenty, Plumpton, Point Cook, Point Leo, Port Melbourne, Portsea, Powelltown, Prahran, Preston, Princes Hill, Quandong, Ravenhall, Red Hill, Red Hill South, Research, Reservoir, Richmond, Ringwood, Ringwood East, Ringwood North, Ripponlea, Rockbank, Rosanna, Rosebud, Rowville, Roxburgh Park, Rye, Rythdale, Safety Beach, Saint Helena, Sanctuary Lakes, Sandhurst, Sandringham, Sassafras, Scoresby, Seabrook, Seaford, Seaholme, Seddon, Selby, Seville, Seville East, Sherbrooke, Shoreham, Silvan, Skye, Smiths Gully, Somers, Somerton, Somerville, Sorrento, South Kingsville, South Melbourne, South Morang, South Yarra, Southbank, Spotswood, Springvale, Springvale South, St Albans, St Andrews, St Andrews Beach, St Kilda, St Kilda East, St Kilda West, Steels Creek, Strathmore, Strathmore Heights, Strathtulloh, Sunbury, Sunshine, Sunshine North, Sunshine West, Surrey Hills, Sydenham, Tarneit, Taylors Hill, Taylors Lakes, Tecoma, Templestowe, Templestowe Lower, The Basin, The Patch, Thomastown, Thornbury, Thornhill Park, Three Bridges, Tonimbuk, Toolern Vale, Tooradin, Toorak, Tootgarook, Tottenham, Travancore, Tremont, Truganina, Tuerong, Tullamarine, Tyabb, Tynong, Upper Ferntree Gully, Upwey, Vermont, Vermont South, Vervale, Viewbank, Wandin East, Wandin North, Wantirna, Wantirna South, Warburton, Warneet, Warrandyte, Warrandyte South, Warranwood, Waterways, Watsonia, Watsonia North, Wattle Glen, Weir Views, Werribee, Werribee South, Wesburn, West Footscray, West Melbourne, Westmeadows, Wheelers Hill, Whittlesea, Wildwood, Williams Landing, Williamstown, Williamstown North, Windsor, Wollert, Wonga Park, Woodstock, Woori Yallock, Wyndham Vale, Yallambie, Yan Yean, Yannathan, Yarra Glen, Yarra Junction, Yarrambat, Yarraville, Yellingbo, Yering.

Yes. Insight PBS delivers positive behaviour for learning packages in mainstream and specialist settings across Victoria. Services include teacher coaching, classroom observation and data-led positive behaviour support education workshops. Schools receive a tailored positive behaviour plan that aligns with their student-wellbeing framework and the Victorian Department of Education guidelines.

Absolutely. Many of our practitioners have postgraduate study in autism and have developed hundreds of comprehensive behaviour support plans for autistic participants.

A Comprehensive Behaviour Support Plan is a detailed document that meets all NDIS Quality and Safeguards Commission requirements, including functional assessment findings, proactive positive behaviour strategies and restrictive-practice reduction steps. An Interim plan is shorter, used when urgent behaviours of concern NDIS need immediate mitigation while the full assessment continues. Both plans are submitted to the NDIS Commission and updated regularly.

Funding is usually drawn from Capacity Building – Improved Relationships. This line covers specialist behavioural intervention support NDIS, including assessment hours, report writing and ongoing coaching. If you have Improved Daily Living funding, it can sometimes be used for positive behaviour support program delivery where skill development is the primary goal. Our intake team will check your plan and outline the most efficient use of funds.

Absolutely. Our approach is trauma informed positive behaviour support. Many of our practitioners are specifically trained on trauma-informed practice. Practitioners look for environmental triggers, teach regulation skills and collaborate with psychologists to ensure strategies are safe and respectful. The goal is to reduce reliance on restrictive practices and improve quality of life

Every family and participant is different. Most families notice early improvements within four to six weeks once the positive behaviour intervention support is implemented consistently. We collect baseline data, set clear performance indicators and review progress frequently to make sure the positive support behaviour plan remains effective.

Yes. Insight PBS has a national positive behaviour support network covering New South Wales, South Australia and Western Australia. Each state has its own dedicated pillar page and local practitioner team. If you move interstate, your allocated positive behaviour support practitioner can coordinate a smooth handover to the next regional team.